Dream Big For Your Small Business

You might own a small business, but that doesn?t mean you don?t have big dreams. You probably want to grow your business or at the very least not lose the market share you currently have. First ? and lasting ? impressions are made with customers? first phone calls. Investing in a small business answering service can help make your dreams come true.

More and more, people want to talk to other people, not machines. How often do you try to bypass automated phone system options to reach a live person when you place a call? Your customers want that personal contact, too.

A small business answering service can be the touch point for your customers when you are not available or even when you are. The best small business answering services use advanced technology and highly skilled agents to mirror the job of your on-staff receptionist, intake specialist, appointment scheduler and emergency dispatcher. Most small business answering services are open 24/7 and 365 days of the year. They may even offer bilingual and advanced services to fit your exact business needs.

A small business answering service can help service-related businesses such as plumbing, HVAC and pest control companies by handling emergency calls and scheduling service appointments, ensuring follow through with the customer.

Medical professionals use small business answering services to answer patient calls and schedule appointments. Using specific call protocols ensures emergency calls are handled immediately by on-call doctors while non-emergency patient concerns are addressed according to the guidelines provided by the practice.

Small business answering services also work with real estate firms to route calls to agents or answer general client questions. Property management firms benefit from using a small business answering service when agents arrange service calls and handle emergency requests.

Attorneys can benefit as well from a small business answering service by having the agents gather correct intake information, schedule consults and patch important calls through to designated attorneys.

Look for a small business answering service to meet both your financial and business needs. Often you can determine how little or how much you want to use the small business answering service. You choose when to call forward your business telephone line to the service, and you may also have the flexibility to use a combination of your existing automated system and the small business answering service live services.

In fact, any small business can benefit from a small business answering service by assuring you never miss a call and that your customers? first impressions lead to satisfaction and referrals.

Take advantage of the options provided by a small business phone answering service and pursue the big dreams you have for your small business.

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